Your questions, answered
At Norcalbins, we believe in clear communication and straightforward service. We've gathered some of the most common questions to help you understand our junk removal and dumpster rental process. If you don't find what you're looking for, feel free to contact us!
Frequently asked questions
We understand you have questions when it comes to junk removal and dumpster rentals. Our goal is to make the process as simple and transparent as possible. Below, you'll find answers to what our customers ask most often about our services in Chico, Hamilton City, Orland, and surrounding areas.
How quickly can you schedule a job?
We often have same-day or next-day availability, including weekends, to accommodate your schedule for junk removal or dumpster rental.
How do I know what size dumpster I need?
Our 14-yard bin works for most garage cleanouts, small remodels, yard cleanups, and move-outs. If you’re unsure, text us photos and we’ll guide you to the perfect size for your project.
What can’t go in the dumpster?
Hazardous materials, chemicals, paint, tires, and certain electronics may not be allowed in our dumpsters. Please ask us if you’re unsure about specific items.
Do I need to be home for pickup?
Not always. If items are accessible and payment is arranged, we can complete the junk removal job or dumpster pickup without you needing to be present.
How does pricing work for full service junk removal?
Pricing for junk removal is based on how much space your items take up in our 14-yard trailer and how easy they are to access. We provide a firm, transparent quote before loading anything, so there are no surprises.
What if I go over the included weight for a dumpster rental?
Overweight for dumpster rentals is charged at $95 per ton. We explain this upfront in your quote so you are fully informed.
How long can I keep the dumpster?
Our standard dumpster rental includes 3 days. Extra days are available for $30 per day if you need more time for your project.
Do you serve my area?
We proudly serve Chico, Hamilton City, Orland, and nearby surrounding areas. Contact us to confirm availability in your specific location.
What are some things customers often worry about or misunderstand before hiring a junk removal service?
Many customers worry about hidden fees, unexpected price increases, or being pressured once the crew arrives. That’s why Norcalbins provides clear, upfront quotes before any work begins. You approve the price first. Some people also think they need to bag or organize everything ahead of time; that’s not required. For full-service junk removal, we handle the loading. If you prefer to load at your own pace, our dumpster rental is a simple option. Our goal is simple: straightforward pricing, respectful service, and no surprises.
What makes Norcalbins special, and why should I pick you?
Norcalbins is locally owned and operated, not a franchise. When you call us, you’re dealing directly with the people doing the work. We focus on fast response times, clear upfront pricing, and flexible scheduling, including weekends. You can choose between a dumpster rental you load yourself or full-service junk removal where we handle everything. We keep things simple. No hidden fees. No corporate markups. Just reliable local service from people who live and work in your community. Local guys. Fast turnaround. Weekend availability. Text us for a quick quote.
Ready to clear out your clutter?
Have more questions or ready to get started? Contact us today for a free, no-obligation quote for your junk removal or dumpster rental needs. We're here to make your experience simple and stress-free in Chico, Orland, Hamilton City, and beyond.